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Privacy Policy

Data Controller

Hotel Alzinn
2, rue Nicolas Wester
L-5836 Alzingen, Luxembourg
Email: info@hotelalzinn.com
Phone: (+352) 26 36 7

Data Collected

We collect personal data only when you voluntarily provide it, such as:

• Name, email, and phone number when making a reservation or inquiry
• Payment information processed securely by our booking partner (Booking.com)
• Identity documents as required by Luxembourg law for hotel registration

Purpose of Processing

• Processing and managing your hotel reservation
• Communicating with you regarding your stay
• Compliance with legal obligations (police registration forms)

Data Retention

Personal data is retained for the duration required by Luxembourg law (typically 1 year for hotel registration records) and deleted thereafter unless a longer retention period is required by tax or accounting regulations.

Your Rights

Under the GDPR, you have the right to access, rectify, delete, or restrict processing of your personal data. Contact us at info@hotelalzinn.com for any requests.

Cookies

This website does not use tracking cookies or analytics services. No third-party cookies are placed.

Third Parties

Online reservations are handled via Booking.com. No personal data is sold or shared with third parties for marketing purposes.

Last updated: June 2026